Your Questions Answered Here

What Equipment is Good for Music Production?

Most Common Questions Answered for You

  • q-iconHow to Install Sounds into FL Studio?

  • q-iconHow can I get Started in Music Production

    Beginner's series

  • q-iconI can't open my files/download my videos. What can I do?

    Please be sure to use or (MAC) to handle any .rar or .zip files. Also, be sure to right click and save your videos as an mp4 for your own storage.


  • q-iconWill my products be shipped or emailed?


    All our products at the moment are sent to your email for instant download after your purchase.

HOW TO CONTACT US (Please Read Instructions)

Missing Order?
Please use the email provided
in your order email to contact
customer service faster or simply
reply to your order email.

Premium Cancellation or Error?
Please use the email provided
in your welcome email to contact
customer service faster or simply
reply to your welcome email.

General Questions?
Chances are, we have the
video tutorial to help you
through your situation:

Click Here to Search Our Training Catalog

and search using a keyword
(E.g. "edm drop + busyworksbeats)

Premium/Product Questions?
If you have a question about premium
membership or product inquiries,
please contact:

Business Partnerships?
Please contact:

***Please Keep your messages short for faster response***

Please send only ONE inquiry. ALL emails are checked in due time. We receive LOTS of emails and don't have a Foreign email service company yet 🙂 , so your patience is appreciated.

If you are inquiring about a missing order, check your SPAM FOLDER. Most likely, it's due to a misspelled email during your checkout.

Please use the Subject Line "Order Missing" for a quicker response time. Thank you

All other concerns of contact: (This is the slowest form of response, so please follow the guidelines above. Thank you)

  • q-iconMy Order is Missing, Where is it?

    If your order is missing, it is most likely due to your email client’s spam filter system. In short, they may be blocking HTML emails. To solve this, we can resend your order if you let us know here

    If your order is missing, it could also be due to a misspelling of your email on the order form. Also, email clients tend to block HTML emails, so please check your SPAM and promotions tabs for missing emails. If you use email stacking, please be sure to check email stacks to reveal the downloads

    Also, Gmail and Yahoo email clients have changed their spam firewalls and filters, so they may have deleted your mail. Please be patient as we resend your order.

    We will get to your support ticket in due time. Since we don’t have a robot staff of 500 email answerers, it takes time to get through emails. Your patience is greatly appreciated.